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Inspection Summary


Overall summary & rating

Good

Updated 24 February 2021

About the service

St Michael’s Home is a residential care home providing personal care for up to 21 people aged 18 and over. At the time of the inspection eight people were using the service.

We found the following examples of good practice.

¿ The provider had an outbreak of COVID-19 within the home. The outbreak had impacted significantly on staffing levels. However, staffing levels were being sustained which meant people received the care they needed.

¿ At the time of our inspection, the provider was not admitting people to the service because of the outbreak.

¿ Enough personal protective equipment (PPE) was available within the home which staff were seen wearing.

¿ Staff had easy access to replace their PPE as needed to protect people as much as possible from the risk of infection.

¿ Testing of staff and people for COVID-19 was happening and staff were undertaking further infection control and prevention training.

¿ People were supported to maintain contact with their friends and relatives.

Inspection areas

Safe

Good

Updated 24 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 February 2021

Caring

Good

Updated 24 February 2021

Responsive

Good

Updated 24 February 2021

Well-led

Requires improvement

Updated 24 February 2021