At this inspection we spoke with the manager, three members of staff, six people who lived in the home and three of their visiting relatives and friends. One person we spoke with who lived in the home said 'I love living here, the staff are smashing, I have a lovely room and I am looked after really well'
Another person we spoke with who lived in the home told 'the care is first class here, I am very lucky to live here'.
We found that care plans accurately reflected people's needs and had been drawn up with their involvement and written in a person centred way.
We observed that people who lived in the home were consulted and involved in their own care.
People were supported by staff that had been recruited in a safe manner and people we spoke with said there was always enough staff available to make sure they received the care they needed.
People we spoke with told us they were treated with dignity and respect by a staff team that knew them well and fully understood their individual needs.
The home had undergone considerable refurbishment over the last two years with major improvements being made with respect to specialist care equipment and general furnishings.