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Archived: The Rosewood


Inspection carried out on 2 January 2014

During a routine inspection

The Rosewood is a small family run home. The registered manager and her husband manage and reside in the home. One person using the service when we conducted our inspection. The registered manager explained that they were not taking any further residents. They intended to continue to provide the service to their one resident for as long as they could meet the person’s needs.

The person who used the service was encouraged to maintain relationships in the community. They were treated with respect.

Care was planned and delivered in a way which met the person’s individual needs. They told us, “It’s good here".

The person who used the service received food and drink appropriate to their needs. Where needed advice was taken from professionals.

The home was clean and tidy. The provider had an infection control policy which included advice and guidance on how to maintain good standards of hygiene.

The building was an extended domestic bungalow. Bathrooms had been adapted to meet people’s needs.

Care was provided by the registered manager. No staff were employed. Although the service had a recruitment and induction policy and procedure. The registered manager told us, “I don’t anticipate employing anyone in the future”.

The provider maintained records regarding the care and support provided. Some information had not been recorded which could affect how people were cared for in emergency situations. Records were maintained regarding the general running of the home.

Inspection carried out on 28 November 2012

During a routine inspection

This service offered personalised care and support within a family home environment and people using the service felt as though they belonged to ‘one big family’. People were involved with the care and support they received and were happy with how this was provided. One person said, "I think I am very lucky to be here, they look after me really well".

People's choices and preferences were always taken into account and care and support was centred on people as individuals.

Social and therapeutic activities were planned around meeting people's individual needs. These included going away on holidays.

People's health care needs were monitored and people were enabled to access health care professionals when they needed to.

Risk assessments had been developed to enable people to live their lives as they wanted to, whilst helping to keep them safe.

The staff who looked after people undertook training in order to ensure that they had the skills and knowledge to meet people's needs.

People and family members felt able to raise concerns and suggestions and their views were listened to. One person told us, "I always feel very involved and included in X’s care".

Inspection carried out on 24 February 2012

During an inspection to make sure that the improvements required had been made

We carried out this inspection visit because we did not have enough information to assess compliance. We wanted to see what life was like for the people receiving care and support from the service. We also wanted to see whether the service had made any improvements since we last visited.

During this inspection visit we looked at outcomes one, four, seven, fourteen and sixteen of the essential standards of quality and safety, under the regulations of the Health and Social Care Act 2008. Outcome one looks at how the service respects and involves people in their care. Outcome four looks at the care and welfare needs of people using the service. Outcome seven looks at how the service safeguards people. Outcome fourteen looks at whether the staff have the right skills and knowledge to look after the people who use the service. Outcome sixteen looks at how the service assesses and monitors the quality of the services that people receive.

This visit was short notice. This means that we told the service that we were coming to carry out an inspection but we only told them a short time before we arrived. This was because we needed to make sure that the manager of the service was present as we needed her to provide us with information. Mrs Hill who is the manager of the service is also one of the providers. Mr Hill also lives in the home and is the second provider of the service. The service is registered to care for up to three people. When we spoke with the manager she informed us that there was now only one person living in the home.

We looked at the records and documentation of this person at the time of our visit. We also spoke with the manager about the management of the service. Record keeping and documentation was very detailed and thorough and there was clear evidence that the service was meeting the needs of this person on a daily basis.

The lady living in the home told us that she felt very well cared for and that all her needs were met.

Reports under our old system of regulation (including those from before CQC was created)