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Archived: The Rosewood

Reports


Inspection carried out on 2 January 2014

During a routine inspection

The Rosewood is a small family run home. The registered manager and her husband manage and reside in the home. One person using the service when we conducted our inspection. The registered manager explained that they were not taking any further residents. They intended to continue to provide the service to their one resident for as long as they could meet the person�s needs.

The person who used the service was encouraged to maintain relationships in the community. They were treated with respect.

Care was planned and delivered in a way which met the person�s individual needs. They told us, �It�s good here".

The person who used the service received food and drink appropriate to their needs. Where needed advice was taken from professionals.

The home was clean and tidy. The provider had an infection control policy which included advice and guidance on how to maintain good standards of hygiene.

The building was an extended domestic bungalow. Bathrooms had been adapted to meet people�s needs.

Care was provided by the registered manager. No staff were employed. Although the service had a recruitment and induction policy and procedure. The registered manager told us, �I don�t anticipate employing anyone in the future�.

The provider maintained records regarding the care and support provided. Some information had not been recorded which could affect how people were cared for in emergency situations. Records were maintained regarding the general running of the home.

Inspection carried out on 28 November 2012

During a routine inspection

This service offered personalised care and support within a family home environment and people using the service felt as though they belonged to �one big family�. People were involved with the care and support they received and were happy with how this was provided. One person said, "I think I am very lucky to be here, they look after me really well".

People's choices and preferences were always taken into account and care and support was centred on people as individuals.

Social and therapeutic activities were planned around meeting people's individual needs. These included going away on holidays.

People's health care needs were monitored and people were enabled to access health care professionals when they needed to.

Risk assessments had been developed to enable people to live their lives as they wanted to, whilst helping to keep them safe.

The staff who looked after people undertook training in order to ensure that they had the skills and knowledge to meet people's needs.

People and family members felt able to raise concerns and suggestions and their views were listened to. One person told us, "I always feel very involved and included in X�s care".

Reports under our old system of regulation (including those from before CQC was created)