2 January 2014
During a routine inspection
The person who used the service was encouraged to maintain relationships in the community. They were treated with respect.
Care was planned and delivered in a way which met the person's individual needs. They told us, 'It's good here".
The person who used the service received food and drink appropriate to their needs. Where needed advice was taken from professionals.
The home was clean and tidy. The provider had an infection control policy which included advice and guidance on how to maintain good standards of hygiene.
The building was an extended domestic bungalow. Bathrooms had been adapted to meet people's needs.
Care was provided by the registered manager. No staff were employed. Although the service had a recruitment and induction policy and procedure. The registered manager told us, 'I don't anticipate employing anyone in the future'.
The provider maintained records regarding the care and support provided. Some information had not been recorded which could affect how people were cared for in emergency situations. Records were maintained regarding the general running of the home.