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Kings Lodge Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 24 April 2021

Kings Lodge Nursing Home is a 'care home'. The care home provides accommodation and nursing care for up to 77 people in one, three storey detached building. The home provides care and support for people living with a range of healthcare needs associated with the frailties of old age, including people living with dementia. There were 62 people living at the home at the time of our inspection.

We found the following examples of good practice.

The home was open to visitors and had effective infection control practices in place to promote their own and others safety. For example, on arrival visitors were asked to sanitise their hands, have their temperature taken, wear personal protective equipment (PPE) and undertake a lateral flow test (LFD) for Covid-19. There was guidance for visitors on what was required of them on arrival and leaving the service, and facilities available for the safe application and removal of PPE.

Visits took place in the ‘pod’ or in the dining room on each floor and the times were adequately spaced to allow for cleaning. The pod was a purpose built room housing a transparent screen with a microphone and speaker so conversations between people and their relatives could be heard easily. The pod had external access so visitors did not have to enter the home, therefore reducing the risk of potential infection transmission. People receiving end of life care could have visits from relatives in their rooms.

Staff were observed wearing correct PPE and had received training in how to safely put on and remove PPE. Staff told us they felt confident in their knowledge of how to use and dispose of PPE safely.

The registered manager had created a group email system to keep relatives up to date with general information about the home. For people who had given their consent, there was a social media page where pictures could be shared of residents enjoying the homes activities, entertainment and fundraising events. We were told this offered assurance to relatives who could see that their loved ones social and emotional needs were being met.

Staff knew people well and had sensitively considered their wellbeing following an outbreak of Covid-19 earlier this year. The residents and staff worked together to create their own entertainment throughout the pandemic. For example, staff had performed a pantomime and built a beach area outside for people to enjoy during warmer weather. There was also a cinema room, a sensory table and gaming chair for people to use.

Support had been sought from specialist community services who offered visits for people who were affected by Covid-19. Staff had arranged a memory walk to raise money for charity and encouraged residents to come together for remembrance, to share stories and celebrate peoples lives.

The registered manager had an admissions policy which enabled people to be admitted to the care home safely. All new admissions had to isolate for 14 days on arrival. If arriving from hospital, the ward would need to provide the home with the date and results of any Covid-19 test, the date of the onset of symptoms and a care plan for ending the period of isolation.

Inspection areas

Safe

Good

Updated 24 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 April 2021

Caring

Good

Updated 24 April 2021

Responsive

Good

Updated 24 April 2021

Well-led

Good

Updated 24 April 2021