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Kings Lodge Nursing Home Good

All reports

Inspection report

Date of Inspection: 28 January 2014
Date of Publication: 8 May 2014
Inspection Report published 08 May 2014 PDF


Inspection carried out on 28 January 2014

During a routine inspection

We spoke with five people who used the service and three relatives. All the comments we received were positive. People told us that they liked living at the home and were happy with the care they received. People were encouraged to be as independent as possible and could decide how and where to spend their time. Our observations showed that people were treated in a kind and respectful way by staff. We saw that staff were able to spend time with, and interact with people in a positive manner. This resulted in people showing signs of being relaxed in the company of staff and enjoying the interaction.

Relatives spoke positively about their experiences at the service and how the service cared for their relatives. They told us how attentive the staff were and how well they knew their relatives.

We saw that not all staff had undertaken the necessary training in order to help ensure that they are able to work safely with people. Shortfalls were found in the homes medication practices. Medication had been administered covertly without appropriate safeguards in place to ensure that people�s best interests were protected. We found that action had not been taken when people�s nutritional risk assessments placed them at risk. Some of the people living at the home had lost weight without any action being taken. People were not always protected from the risks of unsafe or inappropriate care and treatment.