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Kings Lodge Nursing Home Good

All reports

Inspection report

Date of Inspection: 4 February 2013
Date of Publication: 21 February 2013
Inspection Report published 21 February 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 February 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

The manager informed us that all new staff completed an induction programme. The induction programme included training, and shadowing experienced staff. The manager told us that staff did not start working without supervision until they had completed the induction training. We spoke with a member of staff who had recently started working at the home. This staff member confirmed that they had completed a staff induction; Records that we looked at confirmed this.

We looked at three staff records during our visit. These records confirmed that during induction new staff completed training in health and safety, fire safety, moving and handling, infection control, medication, first aid, food hygiene and safeguarding.

We saw records showing that staff had attended regular one to one supervision and an annual appraisal. We were told by staff that supervision and appraisal were used to enable them to discuss their needs, and the support they offered to the people within the home. The records that we looked at confirmed this.

A training and development programme was in place to ensure that staff were suitably qualified to meet peoples' needs. We were able to see evidence that staff training was being delivered in line with the provider's policy. Staff we spoke with told us that the training provided was good and that their training needs were discussed on a regular basis.

The staff we spoke with confirmed that they were supported to undertake their roles. They also expressed the view that communication was good between staff and management.