14 November 2013
During a routine inspection
We spoke with a member of staff, and discussed training support and supervision. They were able to show detailed records of training that they had attended and were aware of forthcoming events. They felt well supported in their role and told us that there were daily opportunities to discuss any issues with the home management team, as well as regular support and supervision meetings. They told us they enjoyed working at the home and felt well supported.
We spoke with the registered manager and deputy manager, and discussed recruitment to the service they gave details on the system used and showed us the supporting documentation. We found the recruitment policy to be clear on all stages when recruiting staff to the home. Personnel files contained completed application forms, two references and Criminal Records Bureau (CRB) / Disclosure & Barring Service (DBS) certificates.