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Inspection Summary


Overall summary & rating

Good

Updated 6 November 2020

Broadmead Rest home is a care home. It is registered to provide accommodation with personal care for up to 38 older people who might be living with dementia or have other mental health needs. Accommodation is in a modernised and extended residential property.

We found the following examples of good practice:

• The provider had acted to make sure people could have visitors in a safe and comfortable environment. This included purchasing a free standing temperature scanning camera in the entrance to the home to screen visitors effectively for one of the symptoms of COVID-19 and record their visit on a computer.

• The provider had installed a visiting “pod” in the garden which allowed visits to take place in a sheltered, enclosed environment. The two spaces in the pod were separated by a sealed, transparent screen with an intercom for communication between the two sides. This allowed visitors to remove their masks, which helped some people with dementia to engage with their visitors.

• The whole team were committed to keeping people safe during the pandemic. The owner, registered manager, and staff team were all motivated to do the best for people living at the home. Staff had adapted their routines when not at work to reduce the risk of introducing COVID-19 to the home.

• The provider had been proactive in responding to the risk of COVID-19 early in the pandemic. They had anticipated guidance and had started a home lock down before this was included in official guidance. This had reduced the risk of COVID-19 entering the home and kept people safe.

• The provider had acted to make sure new standards of hygiene and cleanliness could be maintained. They had sourced new cleaning products and covered some walls in high risk areas of the home with clear perspex to make them easier to clean thoroughly. This reduced the risk of the virus spreading within the home from contact with surfaces.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 6 November 2020

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 20 December 2018

The service remains Good.

Caring

Good

Updated 20 December 2018

The service remains Good.

Responsive

Good

Updated 20 December 2018

The service remains Good.

Well-led

Good

Updated 20 December 2018

The service remains Good.