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Inspection Summary


Overall summary & rating

Good

Updated 23 January 2019

About the service:

The Wheatlands provides accommodation with personal care for up to nine younger people who have a physical disability, a learning disability, a sensory impairment or autistic spectrum disorder. The home is set out over two floors across two houses that are joined. At the time of our inspection there were nine people using the service.

People’s experience of using this service:

People who used the service were supported in a safe way by kind and compassionate staff who knew people well. Staff were suitably trained and promoted choice and independence for people.

Staff provided care and support that was personalised and tailored to meet individual needs. People’s care records were completed and reviewed in conjunction with people and their relatives and people had access to healthcare as and when they needed it.

The service had systems in place to ensure the service was effectively run and that risks to people were reduced. There were mechanisms in place to collate feedback from people and their relatives and this was used to drive improvement. The management team were passionate about living the values of the service.

The service met the characteristics of Good in all areas: more information is available in the full report below.

Rating at last inspection: Good (report published 5 July 2016)

Why we inspected: This was a planned inspection based on the date and the rating of the last inspection. The rating continues to be good overall.

Follow up: We will continue to monitor the service through the information we receive.

Inspection areas

Safe

Good

Updated 23 January 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 23 January 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 23 January 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 23 January 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 23 January 2019

The service was well-led

Details are in our Well-Led findings below.