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Stoneacre Lodge Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 15 November 2011
Inspection Report published 15 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Procedures and actions to manage, investigate and stop alleged abuse were in place

User experience

People who spoke with us said they felt safe in the service. They knew who to speak to if they had a problem and they told us the staff or manager took quick action to put things right.

Other evidence

We looked at the information we hold about the service and spoke with the manager and staff about safeguarding. There had been no safeguarding allegations made about the service in the last 12 months.

The provider had policies and procedures to cover adult protection and prevention of abuse, whistle blowing, aggression, physical intervention and restraint and management of people’s money and financial affairs.

We spoke with two members of staff about the policies and procedures to make an alert and/or whistle blow if needed. The staff displayed a good understanding of the safeguarding of vulnerable adults procedure. They told us they were confident about reporting any concerns and certain that any allegations would be followed up promptly and the correct action taken.

We looked at the staff training plan which indicated that staff required up to date training in safeguarding of adults, challenging behaviour management and use of restraint. See outcome 14 for details.