Archived: Arrigadeen Nursing Home

Updated 19 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.

This inspection took place on 30 November 2020 and was announced.

Updated 19 December 2020

Arrigadeen Nursing Home provides a service for up to 29 older people. The service is registered to provide the following regulated activities: Accommodation for persons who require nursing or personal care, treatment of disease, disorder or injury and diagnostic and screening procedures. It is also registered to provide personal care to people in their own homes. This was a combined inspection where we looked at the experience of people living in the home as well as people who used the domiciliary care service.

Arrigadeen Nursing Home is a nursing home for 29 people living with dementia. The home provides nursing care for people over 65 years who may have physical disabilities, sensory impairments or living with dementia. The home is a converted Victorian house set in its own gardens.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Why the service is rated Good.

Staff continued to ensure people were safe.

There were enough suitable staff to meet people’s needs. Risk assessments were carried out to enable people to retain their independence and receive care with minimum risk to themselves or others. People received their medicines safely and, where possible, were supported to administer their own medicines. People were protected from abuse because staff understood how to keep them safe, including more senior staff understanding the processes they should follow if an allegation of abuse was made. All staff informed us concerns would be followed up if they were raised.

People continued to receive effective care.

People who lacked capacity had decisions made in line with current legislation. Staff received training to ensure they had the skills and knowledge required to effectively support people. People told us, and we saw, their healthcare needs were met. People were supported to eat and drink according to their likes and dislikes. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

Staff continued to provide a caring service to people.

People and their relatives told us, and we observed that staff were kind and patient. People were involved in decisions about the care and support they received. People’s choices were respected.

Staff remained responsive to people’s individual needs.

People received care and support which ensured they were able to make choices about their day to day lives. People were supported to engage in activity programmes. People knew how to complain and there were a range of opportunities for them to raise concerns with the registered manager and designated staff.

The home continued to be well led.

People and staff spoke highly about the management. The registered manager continually monitored the quality of the service and made improvements in accordance with people’s changing needs.

Further information is in the detailed findings below.