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Inspection report

Date of Inspection: 4, 27 February 2011
Date of Publication: 28 April 2011
Inspection Report published 28 April 2011 PDF | 87.31 KB

Overview

Inspection carried out on 4, 27 February 2011

During an inspection to make sure that the improvements required had been made

People living in the home told us that they were positive about the care and support they received. People said their personal care needs were met and that they were treated with dignity and respect by the staff team. They said that staff responded promptly to requests for assistance and that they felt confident about raising concerns, or making criticisms, either to the care staff or to the management of the service.

People said they thought the home was kept very clean and their individual rooms were well maintained and decorated.