27 September 2013
During a routine inspection
We saw that people were treated with kindness and respect. The people who talked with us about their care said they were well-cared for. The relatives of two people told us they could not fault the care at Cameo Rest Home. One relative told us that the person they were visiting received: 'Very, very good care. (They) are settled and always happy to return to Cameo after a day out. It's (their) home.' Another relative said: 'We couldn't have found a better place. It's like a family home. It's always calm and relaxed.'
We saw that care plans were personalised and contained enough information to provide guidance for care workers. We saw evidence that staff had developed positive working relationships with local health professionals. We saw that people were given their medicines in a safe way.
We raised some concerns about staff records, which lacked recording and risk assessments related to recruitment and induction.