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Inspection report

Date of Inspection: 26 November 2012
Date of Publication: 15 December 2012
Inspection Report published 15 December 2012 PDF | 79.78 KB

Overview

Inspection carried out on 26 November 2012

During a routine inspection

We met the four people who used the service and spent time observing their morning routine while they were preparing to attend their day centres. Two people communicated with us verbally and by using their preferred methods signs and gestures. Two people answered, "Yes," when we asked if they liked living in the service.

One person showed us their bedroom, the laundry and the bathrooms. They told us that they preferred to use the bath rather than the shower. With the assistance of a staff member they told us about the television programmes that they enjoyed.

Another person told us, "I like the food," and, "I like to cook cakes." We saw that the staff offered people choices of what they wanted to eat and drink during our visit.

One person chose not to attend their day centre and this was respected.

We looked at the care records of four people who used the service and found that they experienced care, treatment and support that met their needs and protected their rights.