Archived: Woodside Residential Home

Updated 13 October 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2014 and to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 12 September and was unannounced.

The inspection was carried out by one inspector

Before the inspection we reviewed information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us. We did not request a provider information return (PIR) for this inspection. This is information that the provider is required to send to us, which gives us some key information about the service and tells us what the service does well and any improvements they plan to make.

During the inspection we spoke with two people who used the service, one staff member and the registered manager, who is also the provider. We reviewed information from service commissioners and health and social care professionals. We viewed information relating to two people’s care and support. We also reviewed records relating to the management of the service.

Updated 13 October 2018

Woodside Residential Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Woodside residential home accommodates three people in one adapted building.

At our last inspection on 2 February 2016 we rated the service good. At this inspection on 12 September 2018 we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

The service had a manager who was registered with the Care Quality Commission (CQC). A registered manager is a person who has registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

People felt safe and staff knew how to mitigate risks to people’s health and wellbeing. Medicines were managed safely and infection control practice adhered to. Safety checks and fire drills were completed appropriately.

People were supported by sufficient numbers of trained staff who felt supported and had been recruited safely.

People said that staff were kind and respected their privacy and dignity. People were able to make their own choices and were supported to live independent lives. People enjoyed their food and were able to participate in cooking when they wished. There was regular access to health and social care professionals.

People received care and support that they needed in a way they liked. Care plans were written with people and in some instances by people themselves. People decided what activities they wanted to enjoy and some people were working in local charity shops. There had been no recent complaints but people knew how to raise concerns and any grumbles had been resolved promptly.

People and staff were positive about the registered manager and how the service was run. There were quality assurance processes in place to help maintain standards in the service.