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Inspection report

Date of Inspection: 24 July 2012
Date of Publication: 17 August 2012
Inspection Report published 17 August 2012 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

The provider was meeting this standard.

User experience

People told us they were happy with the food and liked the meals. Comments included “it is good, I enjoy the food”. “It’s nice”. “It’s very good”. Menus showed that people had a choice of at least two main courses and puddings. People told us the staff came round each day and asked their preferences.

Other evidence

People were provided with a choice of suitable and nutritious food and drink. People were able to have their meals in the dining room or their own rooms. Care plans showed that people were encouraged to maintain a healthy weight.

People were supported to be able to eat and drink sufficient amounts to meet their needs. Staff were seen assisting people where needed. Special diets were provided, including diabetic and vegetarian meals.

We examined documents and records for four people to see how meeting their nutritional needs was being planned, delivered and evaluated. Also, a brief risk assessment had been completed so that the need for certain kinds of extra help could be identified. This included provision for people to have their food and drink monitored if this was necessary to help ensure that their nutritional needs were being met.

Menus were planned weekly, to give people more chance to say what they wanted. Staff helped and guided people to make healthy choices.

Drinks were made available on demand and at set times during the day.