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Archived: Laureston House Residential Home

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Inspection report

Date of Inspection: 9 December 2011
Date of Publication: 23 January 2012
Inspection Report published 23 January 2012 PDF | 46.8 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 09/12/2011.

Our judgement

Staff spoken with demonstrated through discussion and observation skills to carry out their role. This was supported by structured and completed training which protected people who use the service from risk and supported them with their needs.

Overall, we found that Laureston House was meeting this essential standard.

User experience

People that use the service told us there was a consistent staff team that created a pleasant atmosphere in the home and that the staff were competent and knew how to care for them safely. One person said “The manager is very approachable, staff work hard to provide good care and I have no concerns”. Another said “It’s homely here and if I need help the staff provide it”.

Other evidence

Staff spoken with demonstrated through discussion skills to carry out their role. Records viewed showed staff had received training in core courses namely, safeguarding adults, manual handling, First Aid and fire. Many of the staff had a NVQ (National Vocational Qualification) in care at various levels. Training updates had been carried out in line with current guidance as recommended by Skills for Care a government training agency. Staff said they felt supported by the training to carry out their role and received regular one to one supervision.

Members of staff had a full in house induction when they started working at the home. A foundation induction programme that follows the elements of national guidance for care homes issued by Skills for Care (a national government training agency) was also in place, but was in need of review to ensure it was current.