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Archived: Langley Lodge

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Reports


Inspection carried out on 15 October 2013

During a routine inspection

On the day of our inspection in October 2013 there were six people living at the home.

We observed this home to be a modern, well furnished, single storey Lodge

The people were unable to talk as a result of their condition but exhibited joy, laughter, and were spontaneously dancing to the background music playing.

The staff told us they "enjoyed working here" and had sufficient staff to meet the needs of the people living at the home.

Relatives we spoke with described the home as "brilliant" and "perfect" and they told us that they especially valued the 'family days' which were organised by the service manager.

Systems and processes were in place and all the business and management- related documentation was kept in one room. This allowed all other parts of the Lodge to be in keeping with a home.

We observed that the people living at the Lodge were happy, relaxed and spontaneous. Staff were equally relaxed and fully engaged with the people in the home.

Inspection carried out on 19 December 2012

During a routine inspection

All the people who use the service were unable to communicate verbally, and as we were not familiar with everyone’s way of communicating were unable to gain their views.

We spoke with three relatives and they spoke highly of the manager and care staff. All the relatives commented that Langley Lodge feels homely and clean.

Inspection carried out on 17 November 2011

During a routine inspection

We were unable to get peoples views verbally due to the nature of their disabilities. We therefore spent time observing care practice and peoples responses and interactions. What we found is included in the relevant sections of this report.

Reports under our old system of regulation (including those from before CQC was created)