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Inspection report

Date of Inspection: 27 January 2012
Date of Publication: 15 March 2012
Inspection Report published 15 March 2012 PDF

Overview

Inspection carried out on 27 January 2012

During an inspection looking at part of the service

During our visit people told us they liked living at Victoria Nursing Home and felt the staff cared well for them. Some people living in the home were not able to express their opinions about the care and support they received.

Comments people made included:

"Its not a matter of providing good care; they provide brilliant care."

"The nurses are very good. I have been here for four years and they are all very good and I am treated with dignity and respect" and another person said "We�re all respected here."

"I love this place. It took me two or three months to settle in and now I feel happy. I have no complaints whatsoever."

"I don�t want to move anywhere else. I love playing the guitar and they encourage it."