Maids Moreton Hall

Updated 16 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 23 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 16 March 2022

Maids Moreton Hall is a nursing and residential care home, providing accommodation, nursing and personal care for up to 60 people aged 65 and over. This includes people who are living with dementia, physical disabilities and/or sensory impairments. The home is one adapted building across two floors. At the time of our visit, the service was transitioning from one provider to another.

We found the following examples of good practice.

We observed the home was clean and hygienic. Staff completed enhanced cleaning of frequently touched surfaces, which helped to promote good infection control. We observed a member of the cleaning staff carrying out a deep clean of a person’s bedroom.

The home had a suitable system in place to support relatives and friends to visit people living in the home during the COVID-19 pandemic. This included checking people’s lateral flow test results and the wearing of personal protective equipment. A pod was set up in the grounds of the home to enable people to visit safely.

The provider had put measures in place to minimise the impact of workforce challenges related to the Covid-19 pandemic. The registered manager reported that workforce pressures did not impact on the quality of care people received.

There was a good supply of personal protective equipment (PPE) available. We observed staff wearing appropriate PPE in the correct way. Staff had received training and their competency had been assessed in the safe use of PPE.

Tests for COVID-19 were being carried out in line with government guidance, for both staff and people living in the home.