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Archived: Glebe Road Good

This service is now registered at a different address - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 20 March 2019

About the service: Glebe Road is a residential care home. It provides accommodation and personal care for up to two adults with autistic spectrum disorder. At the time of the inspection there were two people living at the service.

People’s experience of using this service:

The care service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People were supported by a small but consistent team of long-term staff who were kind and caring. Because people had lived at the service for many years and staff had worked there for a long time, staff had good relationships with people and knew them well. Staff knowledge in relation to people’s condition, their needs, and how to support them was thorough.

Care plans were person centred and included people’s personal goals for the year. There was a focus on providing people with a clear timetable and consistent support. This resulted in people being relaxed and being able to enjoy doing things they wanted to do.

There was an open culture where staff and people could raise concerns or issues. People told us they felt safe at the service and felt happy to speak up.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: Good (July 2016).

Why we inspected: This was a planned inspection based on the previous rating.

Inspection areas

Safe

Good

Updated 20 March 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 20 March 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 20 March 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 20 March 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 20 March 2019

The service was well-led

Details are in our Well-Led findings below.