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Archived: Glebe Road Good

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All reports

Inspection report

Date of Inspection: 31 October 2013
Date of Publication: 5 December 2013
Inspection Report published 05 December 2013 PDF


Inspection carried out on 31 October 2013

During a routine inspection

We spoke with both of the people who were living at the home. They told us they were "very happy" with the care they were receiving. They told us they could make decisions and they could talk to the manager and staff at any time.

Both people told us that they had been involved in developing their care plans and we found that they had signed these. We observed that both people were happy and relaxed at the home and in the company of staff. There was open communication with the staff who knew the people living in the home very well. Both people told us they could have the meals they wanted and participate in activities of their choice.

Both people told us they felt safe in the home and they received support from the staff and the provider. Both of the people we spoke with had lived at the home for several years and clearly viewed it as their home.

Both people living at Glebe Road can be assured that the administration, recording and handling of medicines was done in a safe manner.

We found that both people were supported by sufficient skilled and experienced staff.