St Bartholomews Court Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

There was an exceptionally strong approach to monitoring and improving people’s outcomes. Monitoring was embedded in practice and translated into exceptional, measurable and sustained improvements in people’s health, wellbeing and independence. For example, one person arrived extremely unwell and their family had been advised they may have only a week to live. Three years later, the person continued to live at the home, a family member told us they felt this was because of the exceptional care and support provided by staff. Another person was admitted from hospital at a dangerously low weight. Through close monitoring and support, their weight increased significantly and their health improved. The person’s relative told us, “Without exception managers and staff have been fantastic and if it wasn’t for them, [relative] would not be here today.” Another person had regained mobility and greater independence.

Healthcare professionals were consistently positive and told us staff closely monitored people, recognised changes and followed professional advice and guidance. They described how this contributed to people’s recovery, independence and quality of life.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.