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We are carrying out a review of quality at Montrose Barn. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 8 April 2017

Montrose Barn provides accommodation and personal care for up to two people who have a learning disability and/or autistic spectrum disorder. During this inspection visit two people were living at the service.

The service is situated in a quite rural position close to the north Cornish coast. Besides the accommodation there is a large outdoor area where there are animals including pigs and chickens. People using the service were involved in their care and wellbeing. One person told us they liked looking after the animals. The provider lived in an adjoining property meaning that people had the use of the house to themselves. The provider had recently added a sensory room to the house. They told us, “It’s been a successful project but it is taking a bit of time for (Person’s name) to get used to it.”

At the last inspection the service was rated overall good with an outstanding rating in the domain well led. At this inspection the rating remained overall good with the domain well led remaining outstanding.

The registered manager had systems in place to record safeguarding concerns, accidents and incidents and take appropriate action when required. Recruitment checks were carried out to ensure suitable people were employed to work at the home. Our observations and discussions with staff and people who lived at the service confirmed sufficient staff were on duty.

Support was provided by a consistent staff team who knew people well and understood their needs. There were sufficient numbers of suitably qualified staff on duty. People were supported to access the local community and take part in a range of activities of their choice.

People were able to do things they enjoyed and keep in touch with those people who were important to them. Risks to people's safety were understood by staff and people benefited from receiving care and support which took into account their health and welfare. Staff understood what actions to take if they had any concerns for people's wellbeing or safety. Where required people were supported to take their medicines so they would remain well.

People were being supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were supported by staff that used their skills and knowledge so they would enjoy a good quality of life. Staff worked with other organisations and relatives so people's right to make decisions and their freedom was protected. Staff ensured people received help from staff to enjoy a range of food and drinks so they would remain well. Staff assisted people to attend health appointments and followed the advice given by specialist health services so people would receive the care they needed as their health needs changed.

People and relatives knew how to raise any complaints they had and were confident staff would take action if this happened. There was clear and open communication between the registered manager and staff, so staff knew what was expected of them. Robust checks were undertaken on the quality of the care by the registered manager/provider and actions were taken where developments had been highlighted. The registered manager/provider made sure there was a focus on continuous development of the service.

Inspection areas

Safe

Good

Updated 8 April 2017

The service remains good.

Effective

Good

Updated 8 April 2017

The service remains good.

Caring

Good

Updated 8 April 2017

The service remains good.

Responsive

Good

Updated 8 April 2017

The service remains good.

Well-led

Outstanding

Updated 8 April 2017

The service remains outstanding.