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Inspection report

Date of Inspection: 26 October 2013
Date of Publication: 13 December 2013
Inspection Report published 13 December 2013 PDF | 86.29 KB

Overview

Inspection carried out on 26 October 2013

During a routine inspection

People we spoke with said they were happy with how staff supported them. We observed staff facilitating people to make choices and participate in a variety of activities. People who used the service told us they enjoyed the activities.

We spoke with two members of staff who confirmed their understanding of people's care needs. During the inspection we saw clear and comprehensive records of people's health care in their care plans. The care plans reflected the needs, preferences and diversity of all the people who lived at Montrose Barn.

It was clear the practice at Montrose Barn was person centred. Throughout the inspection we observed that people who used the service received consistency of care. There was effective communication from those who delivered care and support.

There was evidence that newly employed staff received comprehensive induction and training. This ensured people who used the service were supported by staff who were properly trained, supervised and appraised.