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Far Fillimore Rest Home Good

We are carrying out a review of quality at Far Fillimore Rest Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 24 May 2018

Far Fillimore Rest Home is a ‘care home’, registered to provide support for up to 26 people. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of our inspection 24 people were using the service. This unannounced inspection visit took place on 23 April 2018. The service did not provide nursing care.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. At this inspection we found the service remained Good.

People were protected from the risk of avoidable harm by staff who understood their responsibilities to identify and report any signs of potential abuse. We saw that concerns were taken seriously and investigated thoroughly to ensure lessons were learnt. People received their medicines safely. Risks associated with people’s care and support were managed safely and visitors were confident their relatives were safe and well cared for. Sufficient staff were available to support people, and safe recruitment processes were followed.

People received support from staff who had received training to provide effective care. The manager had recognised that further training for staff in supporting people living with dementia would enhance staff’s understanding.

Staff supported people to maintain their physical health and wellbeing and people received meals which met their requirements and preferences. The home environment was adapted to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were caring, and people were treated with kindness and respect. Staff knew people well and understood how to communicate with them. People’s privacy was respected, and their dignity and independence promoted. Visitors were encouraged and people were able to maintain relationships that were important to them.

People’s preferences and wishes were taken into account and opportunities for people to take part in activities at home and in the community were provided to reduce the risk of social isolation. People and their relatives contributed to the assessment and development of their care plans and felt able to report any concerns they had.

Systems were in place to monitor the quality of the service, and these were used to drive improvements. People and their representatives were consulted and involved in the running of the service. The provider and registered manager understood their responsibilities and regulatory requirements and had resources available to them; including partnership working with other agencies that ensured people’s needs were met.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 24 May 2018

The service remains Good.

Effective

Good

Updated 24 May 2018

The service remains Good.

Caring

Good

Updated 24 May 2018

The service remains Good.

Responsive

Good

Updated 24 May 2018

The service remains Good.

Well-led

Good

Updated 24 May 2018

The service remains Good.