• Care Home
  • Care home

Haworth Court Residential Home

Overall: Good read more about inspection ratings

Emmott Road, Beverley High Road, Hull, Humberside, HU6 7AB (01482) 801509

Provided and run by:
Bluecroft Estates Limited

Latest inspection summary

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Background to this inspection

Updated 11 February 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This included checking the provider was meeting COVID-19 vaccination requirements. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was completed by two inspectors.

Service and service type

Haworth Court Residential Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

The first day of our inspection was unannounced. The second day of our inspection was announced

What we did before the inspection

We reviewed information we received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the ‘provider information return’. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all this information to plan our inspection.

During the inspection

We spoke with two people who used the service and two people’s relatives about their experience of the care provided. We also spoke with the registered manager and the deputy manager.

We reviewed a range of records. This included four people’s care records and multiple medication administration records. We inspected three staff files in relation to recruitment and training. A variety of records relating to the management of the service were also reviewed.

After the inspection

We spoke with three members of care staff, a domestic staff, three relatives and three professionals by telephone. We continued to seek clarification from the registered manager to validate evidence found. We requested and reviewed additional records including audits, staff rotas and other records relating to the management of the service.

Overall inspection

Good

Updated 11 February 2022

About the service

Haworth Court is a residential care home providing personal care for up to 37 people. The service provides support to older people some of who may be living with dementia. Accommodation is provided in one purpose-built building over two floors. At the time of our inspection there were 32 people using the service.

People’s experience of using this service and what we found

People and their relatives told us the service was safe, people were protected against the risk of harm and abuse as staff had received safeguarding training and knew the provider’s safeguarding procedure. There was sufficient numbers of staff to provide safe care to people. Risks associated with people’s care was managed well by staff.

People were supported to access healthcare services and had support and input from a range of health and social care professionals. Relatives and staff were supportive about the management of the service and commented on it been a homely environment with caring staff. We observed a range of positive interactions between people and the staff team.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Systems in place to recruit staff were not robust, this meant staff were not always recruited safely.

We have made a recommendation about recruitment processes.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

The last rating for this service was good (published 10 May 2018)

Why we inspected

The inspection was prompted in part due to concerns received about infection control. A decision was made for us to inspect and examine those risks. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well-led sections of this full report.

We will continue to monitor information we receive about the service, which will help inform when we next inspect.