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Inspection report

Date of Inspection: 29 July 2013
Date of Publication: 22 August 2013
Inspection Report published 22 August 2013 PDF | 76.57 KB

Overview

Inspection carried out on 29 July 2013

During a routine inspection

During our inspection we spoke with five people who used the service, four visitors and three members of care staff. We found that people had received care that was appropriate to their personal needs. A person who used the service said, ‘’All my needs are taken care of. They help me with everything. A visitor told us, ‘’My relative is looked after well. I like the care staff very much because they are very caring and attentive.’’

A health care professional who visited the home regularly said, ‘’We work very closely with the care team here and they are attentive towards people’s needs and work with us closely in maintaining their health needs.’’

People's care plans were detailed and took account of their individual needs. We found that the provider had made the improvements we asked them to make at our last inspection on 14 December 2012 and had made sure that the immediate needs of people who came to live at the home more recently had been assessed and met in a timely way.

We found that the provider needed to make improvements to the way the home was cleaned and maintained.

The provider had adequate quality assurance systems to ensure the safety and comfort of people who lived at the home.

When we visited the provider told us that they did not carry out diagnostic and screening procedures or treatment of disease, disorder or injury. We have advised the provider to have these regulated activities removed if there is no intention to provide these.