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Inspection Summary


Overall summary & rating

Good

Updated 3 December 2020

About the service

Garden Lodge is a care home that provides accommodation and personal care for a maximum of 42 people who live with dementia or a dementia related condition. 36 people were accommodated at the service at the time of inspection.

We found the following examples of good practice.

• Staffing levels were safe. Staff had increased their hours to support colleagues who had to take time off work to isolate. There had been no agency usage and no staff working at the home from the provider’s other services.

• Staff wore PPE (Personal Protective Equipment) appropriately. Additional cleaning of high-touch areas had been introduced and feedback from infection control specialists had been acted on promptly.

• All visitors had to undergo a temperature check and had access to PPE and handwashing facilities or antibacterial hand gel. We gave the provider some advice about reviewing some of their visitor processes to minimise risk and ensure social distancing was more practicable.

• The registered manager was off work at the time of inspection. Their deputy and acting deputy demonstrated a good understanding of relevant infection control guidance and procedures. Staff and the provider were responsive to suggestions and signposting regarding good practice.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 3 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 3 December 2020

Caring

Good

Updated 3 December 2020

Responsive

Good

Updated 3 December 2020

Well-led

Good

Updated 3 December 2020