Archived: Rosebery House

Updated 27 October 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014. This was a comprehensive inspection.

This inspection took place on 14 September 2017 and was announced. We announced the inspection because the service is small and we needed to be sure people would be in. There was one adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We gathered information before the inspection from notifications, liaising with other stakeholders and reviewing the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We spoke with the registered person, two support workers and five people who used the service. Following the visit, we contacted two people’s relatives by telephone to gather their views about the service. We reviewed three staff files, three people’s care records and documentation to show how the service was run.

Updated 27 October 2017

Roseberry House is a residential care home in Barnsley providing care for up to six people over the age of 18 who are living with mental health needs. Six people were living at the service at the time of the inspection. The home is made up of two terraced houses with three people in each and there is a shared back garden.

At the last inspection, the service was rated good.

At this inspection we found the service remained good.

Mrs Janet Barlow is registered as an individual. The individual is the ‘registered person’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff knew how to keep people safe, with knowledge of the safeguarding procedures and individual risk assessments to support people’s safety.

Staffing levels were supportive of people’s needs whilst promoting their independence. The service did not have staff present during the evening and overnight, although there was a responsive on-call system to contact staff at any time.

Staff were confident in their knowledge of individual people and the support they needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Food and drink was based upon people’s individual needs and people’s independence was promoted well. People enjoyed mealtimes and shared responsibility for preparing meals and eating together.

People were respected and staff were respectful of their privacy and dignity. Staff involved people fully in all discussions about their care and support. Interactions with people were kind and supporting, with evidence of good relationships in a happy and relaxed homely environment.

There was clear evidence of person-centred care. People’s routines and preferences were respected and there were close links between people's families where appropriate and the service. Care records contained individual detail about people’s needs and this matched what staff told us.

The registered person was visible in the service and communication was open, honest and transparent. Staff fully understood their roles and responsibilities. Systems and processes for ensuring the quality of the service were effectively in place.

Further information is in the detailed findings below.