The Care Quality Commission

Archived: St George Residential Home

42-43 West Cliff, Whitstable, Kent, CT5 1DJ (01227) 280599

Provided and run by:
Darbyshire Care Limited

Important: The provider of this service changed. See new profile

All Inspections

27 March 2013

During a routine inspection

The inspection visit was carried out by one Inspector and lasted for five hours. During this time we viewed most areas of the home, and spoke with the manager, and two other staff. We met and chatted with six people living in the home, and looked at a variety of records.

People said they were comfortable living at St Georges Residential Home. They told us they had been involved in discussions about the help they needed and their preferred day to day routines. They said that they had signed their care plans showing that they consented to the care and support agreed. People said there were a range of different activities to do and that they could join in with activities if they wanted to. They said that the staff supported them as needed and looked after them well.

People said that the home was always kept clean and smelled fresh. People said they knew who to speak to should they have any concerns, but said that they had no complaints.

Comments from people that used the service included 'I get up and go to bed when I want', 'The staff are very good, they are always there to help when I need assistance' and 'I like my room, I've got my photos and things around me'.

22 September 2011

During a routine inspection

People said they liked living at St George Residential Home. They said they had visited the home before admission and been involved in discussions about the help they needed and their preferred day to day routines. People said there were different activities to do and that they could join in with activities if they wanted to. However, they said there was not as many activities as there used to be. People said they were happy with the support they received, that the staff looked after them well. They said they liked the food, there was a choice of menu and that they chose where to eat. They said that the home was always kept clean. People said they knew who to speak to should they have any concerns.