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Inspection Summary


Overall summary & rating

Good

Updated 29 September 2018

The Waynes provides personal care and support for up to 30 older people who may have dementia in a care home. There were 22 people living at the service on the day of the inspection.

At our last inspection we rated the service good overall. At this inspection we found the evidence continued to support the rating of good. There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The inspection took place on 1 August 2018 and was unannounced.

People felt safe and staff understood their responsibilities around safeguarding adults and reporting concerns.

Risks to people’s physical and mental health had been identified and guidance was available for staff to manage those risks. The environment and equipment was safely maintained.

Staff recruitment procedures ensured background checks were made before people were offered employment and there were sufficient staff on duty to meet people’s needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People had access to healthcare professionals in the community such as their GP or community mental health team.

Staff maintained positive relationships with people and showed care and compassion in their interactions.They consulted people about the way in which they wished to receive their care and gave them the necessary support.

There was a quality monitoring system in place which identified where improvements were needed although could be improved by adding more detail around the actions taken.

People and staff were invited to share their views and give feedback about the service

Further information can be found in the detailed findings below

Inspection areas

Safe

Good

Updated 29 September 2018

The service remains ood.

Effective

Good

Updated 29 September 2018

The service remains good.

Caring

Good

Updated 29 September 2018

The service remains good.

Responsive

Good

Updated 29 September 2018

The service remains good.

Well-led

Good

Updated 29 September 2018

The service remains good.