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Inspection Summary


Overall summary & rating

Good

Updated 7 August 2019

About the service

Tablehurst Farm Cottage is a residential care home providing accommodation and personal care to up to three people living with a learning disability

The care home accommodates three people in one adapted building. Tablehurst Farm Cottage is situated on a working farm and people who live in the cottage are fully involved in the day to day operations on the farm.

People’s experience of using this service and what we found

The home has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the home can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the home receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the home supported this practice.

People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. One relative told us, “We like that it’s a small home. (My relative) is living in a community where most of the people don’t have a learning disability which is good for them.”

People received kind and compassionate care from a staff team that understood their needs. One family member said, “I can't actually fault it. Since (my relative) has been there they have had such a full life. The last ten years (my relative) has been there have been the best years of their life.”

People received personalised care that was tailored to meet their individual needs, preferences and choices. Care plans were detailed and guided staff about people's needs and how to meet them. People’s concerns and complaints were listened to and used to improve the service they received.

The registered manager and house manager were well regarded and had a clear vision for the service which was understood by the staff and embedded within their practice. There were effective quality assurance systems that were used to drive service improvements. People, their relatives and staff were asked for their feedback about the home and meetings were held regularly.

Rating at last inspection

The last rating for this service was Good (published 25 November 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the home until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 7 August 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 7 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 7 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 7 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 7 August 2019

The service was well-led.

Details are in our well-led findings below.