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Tablehurst Farm Cottage Good

All reports

Inspection report

Date of Inspection: 31 January 2013
Date of Publication: 13 March 2013
Inspection Report published 13 March 2013 PDF

Overview

Inspection carried out on 31 January 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people who used the service because people's complex needs meant they were not fully able to tell us about their experiences. One person said that they "Like it here" and another told us they were "Happy". Feedback forms received from relatives in September 2012 had comments such as "Impressed with the variety of activities" and that it was "A very warm, friendly household".

Tablehurst Cottage was located on a working farm and the people who lived there were actively involved in the day to day running of farm activities. We found that people were treated with respect and were supported in being members of the farm team. Because there were live-in staff at the Cottage there was what one staff member described as a "Family feel" to the way it operated.

We found that people were given the support they needed to enjoy fulfilling lives which promoted their independence.

Staff were knowledgeable about the needs of people who lived at the home. They told us that it was a "Nice set up" and they "Get to know people quite well". However, we found that staff did not get the training they needed to fully support them in their roles.

There were quality assurance systems in place to make sure that people's views and opinions were taken into account. The provider was aware of potential risks to people and had plans in place to manage them safely.