Archived: Summerfield Care Home

Updated 19 April 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was a comprehensive inspection which took place on 28 March 2017 and was unannounced. The inspection was carried out by one inspector.

Before the inspection we reviewed the information we held about the service which included notifications they had sent us. Notifications are sent to the Care Quality Commission to inform us of events relating to the service which they must inform us of by law. We looked at previous inspection reports and contacted community professionals, commissioners and the local authority safeguarding team for feedback. The local authority told us there were no current safeguarding concerns.

We reviewed the Provider Information Return. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection we spoke with eight people who live at the service and three visitors. We also spoke with the registered manager, the provider, two care workers, a general assistant and a cook. We looked at records relating to the management of the service including three people’s care plans and associated records. We looked at four staff files including staff training and recruitment records. We reviewed the congratulations, concerns and complaints log and the accident/incident records. In addition we also looked at a selection of policies and documentation relating to the maintenance and safety of the premises.

Updated 19 April 2017

Summerfield Care Home is a residential care home providing care and accommodation without nursing for up to 15 people. At the time of the inspection there were 11 people living at the service.

There was a registered manager in the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection the service was rated Good. At this inspection we found the service remained Good.

Why the service is rated Good:

People continued to receive safe care. Staff were knowledgeable about how to keep people safe from harm. Risks to people's safety were assessed and management plans used to reduce risks where practicable. There were enough staff to keep people safe and meet their needs. Medicines were managed safely by staff who had received appropriate training and had their skills monitored. Staff were aware of and had practiced emergency procedures.

People continued to receive effective care. Staff were competent to carry out their roles effectively and received training that supported them to do so. People were supported to eat a choice of freshly prepared meals which they told us they enjoyed. They were supported with special diets if they were required and had frequent snacks and drinks offered to them. People were also supported to maintain their health and wellbeing and advice was sought from healthcare professionals when necessary.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible, the policies and systems in the service supported this practice.

The service remained caring. Staff were kind, considerate and compassionate in the way they delivered support to people. They encouraged people to maintain independence appropriately. People’s privacy and dignity were seen as a priority and staff supported and spoke of people in a respectful manner. People's relatives and visitors were welcomed into the home whenever they

wished to visit.

The service remained responsive. People received person centred care which focussed on their individual needs and wishes. People had access to activities which supported their well-being and staff responded to their needs in a timely way. People were comfortable to raise concerns and speak with the registered manager if they wished.

The service remained well-led. There was good leadership in place and the staff team worked well together. There were systems in place to assess, monitor and analyse the service in order to make improvements. Links were maintained with the local community to provide support to people living at Summerfield Care Home.

Further information is in the detailed findings below.