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Archived: The Koppers Residential Home

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All reports

Inspection report

Date of Inspection: 20 January 2011 and 20 January 2012
Date of Publication: 22 February 2011
Inspection Report published 22 February 2011 PDF

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People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

Our judgement

Confidential information held about people using the service has been stored securely and kept up to date, relevant and accurate.

User experience

We did not talk to people about this outcome area.

Other evidence

During our visit to the home we looked at various records the home is required to maintain including the following -

• Staff recruitment, supervision and training

• Assessments and care plans

• Daily reports

• Medications

• Equipment

• Menus

• Risk assessments

• Accident reports

• Fire log book

• Quality assurance

• Complaints

• Money held by the home on behalf of people living there.

All records were stored securely. The records were well maintained and up to date.