Updated 8 October 2025
We carried out this announced on-site inspection on 14 April 2026.
We found the practice had not met all regulations.
The practice had ineffective systems to identify and manage risks. In particular, the risks associated with medical emergencies and infection control.
The practice did not have effective systems to review and investigate incidents and accidents.
Clinical notes were not always recorded in line with recognised guidance.
Quality assurance processes were not effectively used to improve the quality and safety of the service.
The practice is in Washington, Sunderland and provides NHS and private dental care and treatment for adults and children.
The practice is located in a healthcare centre. There is step-free access to the practice and car parking spaces available at the healthcare centre, including dedicated parking for disabled people.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 4 dentists, 5 dental nurses, 1 dental therapist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, and the practice manager.
The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.