11 April 2013
During a routine inspection
People using the service told us they were happy living at the home. They all felt well looked after and none of them expressed any concerns about their care. One person said: "The staff are really caring, the food's brilliant and my bedroom is lovely." Another person told us: "If something doesn't suit you, you tell someone and they correct it."
We spoke with several members of staff on duty at the time of our inspection. None of the staff we spoke with had any concerns about the levels of care at the home and told us they felt there was adequate numbers of staff to meet peoples needs. We observed this to be the case during our visit. One staff member told us: "I love it here. I love the job." Another commented: "We are spending more time with the residents now." Staff felt supported and said that they received enough training to carry out their roles effectively.
During our visit we found that the home was not adequately secured for the people living there and that some of the furniture in the grounds was in a poor state of repair. We also found that a member of staff had not been subject to all the required checks before they had started working at the home.