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Archived: Lyndhurst Lodge Residential Homes Limited

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Inspection report

Date of Inspection: 11 April 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF | 84.3 KB


Inspection carried out on 11 April 2013

During a routine inspection

As part of our scheduled inspection at this home we spoke with five people who used the service and five members of staff working at the home, including the home manager. We were not able to speak with any relatives of people using the service as none visited on the day of our inspection.

People using the service told us they were happy living at the home. They all felt well looked after and none of them expressed any concerns about their care. One person said: "The staff are really caring, the food's brilliant and my bedroom is lovely." Another person told us: "If something doesn't suit you, you tell someone and they correct it."

We spoke with several members of staff on duty at the time of our inspection. None of the staff we spoke with had any concerns about the levels of care at the home and told us they felt there was adequate numbers of staff to meet peoples needs. We observed this to be the case during our visit. One staff member told us: "I love it here. I love the job." Another commented: "We are spending more time with the residents now." Staff felt supported and said that they received enough training to carry out their roles effectively.

During our visit we found that the home was not adequately secured for the people living there and that some of the furniture in the grounds was in a poor state of repair. We also found that a member of staff had not been subject to all the required checks before they had started working at the home.