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Inspection Summary


Overall summary & rating

Good

Updated 22 March 2018

Sedlescombe Park is a residential care home for up to 24 people, who may live with dementia. The accommodation is arranged over three floors, with a lift to the first floor, to support people to move around the home safely. At the time of this inspection, seventeen people were living at the home.

At our last inspection we rated the service as ‘good’. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The provider had taken action to improve the environmental concerns we had raised during our previous inspection. New kitchen equipment had been installed and the environment had been improved and managed to support more effective infection prevention and control practice. A member of staff had been appointed to act as a health and safety representative. Additional members of the maintenance team had been appointed to ensure there were sufficient time and skills to address maintenance issues as needed and to carry out planned refurbishment work.

People were protected from the risks of abuse because staff were trained in recognising and reporting any safeguarding concerns. The registered manager checked staff were suitable for their role before they started working at the home and made sure there were enough suitably skilled, qualified and experienced staff to support people safely.

Risks to people’s individual health and wellbeing were assessed and their care was planned to minimise the risks. The provider and registered manager regularly checked the premises, essential supplies and equipment were well maintained and safe for people to use. Medicines were stored, administered and managed safely.

People’s needs were assessed using recognised risk assessment tools and staff were trained in subjects that matched people’s needs. People were supported to eat and drink enough to maintain a balanced diet that met their needs and preferences.

People were supported to maintain their health and were referred to healthcare professionals when their health needs changed. People continued to have maximum choice and control of their lives and staff supported them in the least restrictive way possible

People, relatives and staff felt well cared for. Staff understood people’s diverse needs and interests and supported them to maintain their independence. Staff respected people’s right to privacy and supported people to maintain their dignity.

People were supported and encouraged to socialise in the home and in the local community, and to enjoy their lives according to their preferences. People and relatives had no complaints about the service.

People and relatives knew the registered manager well and were invited to share their views of the service through conversations and regular meetings and questionnaires. The registered manager and provider regularly checked the quality of the service to make sure people’s needs were met safely and effectively.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 22 March 2018

The service remains Good.

Effective

Good

Updated 22 March 2018

The service remains Good.

Caring

Good

Updated 22 March 2018

The service remains Good.

Responsive

Good

Updated 22 March 2018

The service remains Good.

Well-led

Good

Updated 22 March 2018

The service has improved to Good.

The provider had improved how the home was maintained, decorated and equipped, which supported good infection prevention and control. There was a maintenance person for on-going repairs and a second maintenance person had been appointed to undertake refurbishment work. The provider and registered manager continued to check the quality of the service through regular audits of people’s care and staff’s practice. Actions were taken to improve the quality of the service by listening to people’s, relatives' and healthcare professionals' views of the service.