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Sutton Village Care Home Good

All reports

Inspection report

Date of Inspection: 11 January 2012
Date of Publication: 13 February 2012
Inspection Report published 13 February 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who lived in the home were protected from the risk of harm and abuse by systems such as staff training and the use of safeguarding policies and procedures.

User experience

We did not speak with people about this outcome area

Other evidence

We spoke with three care workers and the manager about the safeguarding policies and procedures.

Staff were able to describe the different types of abuse and told us what they would do if they witnessed any poor practice or abuse. They said, “We would check the person was ok and there was no harm and we would report it to the manager straight away.” The staff confirmed they had received training in how to safeguard people from abuse.

The manager was aware of the referral procedures to the Local Authority safeguarding team. They told us they contacted them by phone if they needed any advice about specific alerts. We spoke with the Local Authority safeguarding team prior to the visit and they told us there were no outstanding concerns with the home.

The manager described how people’s finances were managed. They said that generally family supported people but a small amount of money was deposited for safekeeping for hairdressing, chiropody and other small expenditure. Individual records were maintained and receipts obtained for purchases.