The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: The Chelsea Green Practice

41 Elystan Place, Chelsea Green, London, SW3 3JY (020) 7584 9779

Provided and run by:
Dr. David O'Connell

All Inspections

18 March 2013

During a routine inspection

We spoke with one person who used the service and looked at numerous letters sent from people. People were satisfied with the care and treatment received. They felt that the procedures had been explained well and were happy with the treatment advice given. Consent was obtained by Dr O'Connell and the possible risks and benefits of any treatment had been outlined.

Care was planned in a way to ensure people's safety. People were assessed by Dr O'Connell to determine whether the treatment requested would be suitable. People were provided with advice and information regarding further treatment. There were procedures in place to deal with medical emergencies.

The clinic was clean and well maintained. There were systems and policies in place to reduce the risk of infection.

There was a complaints policy and people were given information on how to make a complaint. The person we spoke with and the comments from people's letters were complimentary about staff.