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St Martins of Tours Housing - 158-162 New North Road Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 4 November 2020

About the service

St Martins of Tours Housing -158-162 New North Road Is a residential care home providing support to men living with enduring mental health difficulties and a history of illegal substance and / or alcohol abuse issues. There were eighteen rooms for people situated across three floors, although we were informed by the registered manager that the service was looking to reducing their maximum total occupancy to 15 people in the near future. There were eleven people using the service at the time of this inspection.

People’s experience of using this service and what we found

Rating at last inspection:

The last rating for this service was requires improvement (published 28 November 2019).

We have not awarded a rating to the service on this occasion.

Why we inspected:

We undertook this targeted inspection to check whether previous concerns about responding to people’s safety, not least around drug use and anti-social behaviour were being addressed. There had also been concern about management not always reporting to commissioning and regulatory professionals in a timely manner. There were no breaches of regulations reported as a result of the previous comprehensive inspection although due to the concerns we wanted to check if the oversight and performance of the service had improved.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question. We found no evidence during this inspection that people were at risk of harm from these concerns.

Please see the safe section of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for St Martins of Tours Housing – 158-162 New North Road on our website at www.cqc.org.uk.

Follow up:

We will continue to monitor information we receive about the service. If we receive any concerning information we may inspect.

Inspection areas

Safe

Requires improvement

Updated 4 November 2020

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.

Effective

Good

Updated 4 November 2020

Caring

Good

Updated 29 November 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 4 November 2020

Well-led

Requires improvement

Updated 4 November 2020

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.