You are here

Inspection Summary


Overall summary & rating

Good

Updated 9 August 2018

Wilton Villas provides residential care for men who may have mental health issues , a substance misuse issue or a learning disability. The service can accommodate up to 23 people with mental health problems and/or substance misuse issues, each person having their own bedroom. The service recognised that some people may have an additional learning disability so a specific five bed flat within the building was created for people with a mental health, substance misuse history and who also have a learning disability. There were 18 people using the service at the time of this inspection.

This inspection took place on 31 May 2018 and was unannounced. At the last inspection on 25 April 2016 the provider met all the legal requirements we looked at and was rated good.

At this inspection we found the service remained Good.

At the time of our inspection a registered manager was employed at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We saw that risk assessments concerning people’s day to day mental health and other support needs were detailed and were regularly reviewed. There were clear descriptions of potential risks and information for staff about action to be taken to reduce risks and how to respond if new risks emerged. A psychologist employed by the provider took part in assessing potential risks for people. The service liaised with other community based health and social care professionals in order to minimise and respond to potential risks and to keep people safe from harm.

There were policies, procedures and information available in relation to the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS) to ensure that people who could not make decisions for themselves were protected. The service was applying MCA appropriately. Physical restrictions under DoLS were not applied for at the service as almost everyone using the service was subject to a community treatment order. This would mean that if they did not comply with their treatment in the community they could be recalled to undergo treatment in a secure hospital ward if necessary.

People’s health care needs were assessed and the service had introduced health action plans to ensure that the range of potential health care needs were met, Care was planned and delivered in a consistent way in co-operation with community mental health services and other health and social care professionals. Information and guidance was provided to staff about what was expected of them and the procedures used at the service.

The service complied with the provider’s procedures to carry out regular audits of all aspects of the service. The provider carried out regular reviews of the service and sought people’s feedback on how the service operated.

The provider worked well to ensure that people were included in decisions about their care. People’s views about how the service was run were respected and taken seriously.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 9 August 2018

The service remains good.

Effective

Good

Updated 9 August 2018

The service remains good.

Caring

Good

Updated 9 August 2018

The service remains good.

Responsive

Good

Updated 9 August 2018

The service remains good.

Well-led

Good

Updated 9 August 2018

The service remains good.