You are here

Inspection Summary


Overall summary & rating

Good

Updated 30 October 2018

We undertook an unannounced inspection of Cardell House on 11 September 2018.

When the service was last inspected in February 2016 we found that the service was compliant with the regulations at that time.

Cardell House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection

Cardell House provides personal care and accommodation for up to 12 people. People at the home had learning disabilities and some were living with dementia. At the time of our inspection there were 11 people living at the home.

Staff were now trained in their work. There was a training programme in place to ensure staff knew how to meet people’s needs effectively. Staff were supported by daily 'on the job' informal supervision. Staff also met with the registered manager to review their performance, and how effectively they met people's needs.

The registered provider's systems used to monitor and check the quality and safety of the service provided were up to date. This meant these systems were being used to drive up and support improvements.

People received their medicines when they were needed. There were systems for medicines that were to be given only when required and these were safe. There was guidance to inform staff when to give people these medicines at the times they were needed.

People's care plans were reflective of what each person’s current needs were. Care plans were up to date and had been regularly reviewed. This was to ensure that key information staff needed to have was up to date. This in turn was to ensure that people were supported safely.

People were supported to eat and drink food and drinks that they enjoyed. This support helped them to maintain optimum health and wellbeing. The menu options were chosen based on each person’s likes and dislikes. People told us they enjoyed the meal choices served at the home, and they appreciated being offered food they liked.

Inspection areas

Safe

Good

Updated 30 October 2018

The service remains good

Effective

Good

Updated 30 October 2018

The service remains good

Caring

Good

Updated 30 October 2018

The service remains good

Responsive

Good

Updated 30 October 2018

The service has improved to good

People were well supported to take part in social and therapeutic activities that they enjoyed.

Care plans set out how to support people with their range of care needs.

|People felt able to make their views known to the registered manager and these were taken seriously.

Well-led

Good

Updated 30 October 2018

The service remains good