The Ridings Care Home

Updated 2 June 2025

Date of assessment: 11 June to 30 June 2025. The Ridings Care Home is a nursing home providing support to adults of all ages living with dementia and with nursing needs. They also support people with learning disabilities and autistic people, and people with acquired brain injuries. It is a purpose built care home across 3 floors. People have their own bedrooms and shared living, dining and garden areas. The Ridings Care Home is registered to accommodate 83 people. There were 42 people living at the service at the time of the assessment. The home was divided into 4 areas which were in use at the time of our assessment. Two areas were for people requiring nursing care. The assessment was completed to review the progress of the service since our last inspection in September 2024, in which we found 5 breaches of regulation. The breaches were about the safety of the care provided to people, a failure to always seek consent from people, a lack of regard for people’s dignity and need for respect, a failure to ensure care was person centred and poor systems of governance. At this inspection we found significant improvements had been made and that the service was no longer in breach of any regulations. We saw that people were supported to manage risks to their health and wellbeing safely. Staff obtained people’s consent whenever possible before providing care. They understood people may have capacity to make some decisions but need help with others. People were treated with dignity and respect. Systems were in place to monitor and improve the quality of care provided. These systems were effective. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

Updated 2 June 2025

We spoke with people who lived at The Ridings Care home, as well as some people’s loved ones to gain insight into the care provided. An expert by experience of caring for people living with dementia assisted us in gaining the views of people. For those who were less able to tell us about their experiences, we made observations of interactions between people and carers. We reviewed care documentation and spoke to staff about how they could ensure they were communicating effectively with people. People and their loved ones told us they were happy with the care provided. One person told us, “It’s comfortable here and the staff are very nice.” Another said, “I like the staff and the setting.”

People we spoke with were positive about the quality of their care. They consistently told us they felt safe. People told us they enjoyed the food and were able to eat their favourite meals and snacks. One person told us, “The food is very nice and there is always a choice.” People described the staff team as kind and caring. They told us carers usually came quickly if they needed support. One person told us, “someone is always around.” We received mixed reviews on whether there was enough for people to do. Some people were happy with the activities provided, but some told us they got bored sometimes and there was not enough to do. Some people we spoke with knew the manager and would speak to them if they had any concerns. One person told us, “[The manager] is approachable and very friendly.” Although people and relatives we spoke with told us they had not had cause to raise any complaints or concerns about the home, they told us they did know how to complain.