• Care Home
  • Care home

The Beeches (The Drive)

Overall: Good read more about inspection ratings

48 The Drive, Ilford, Essex, IG1 3HY (020) 8518 3704

Provided and run by:
Tealk Services Limited

Latest inspection summary

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Background to this inspection

Updated 10 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 16 February 2022 and was announced. We gave the service 24 hours' notice of the inspection.

Overall inspection

Good

Updated 10 March 2022

This inspection took place on 10 May 2018 and was announced. At the last inspection on 23 May 2017, the service was rated as requires improvement. We asked the provider to take action to make improvements regarding the environment, medicine management and risk of people, visitors and staff consuming contaminated water. This action has been completed.

The Beeches (The Drive) is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service provides accommodation and support to eight people with a learning disability. At the time of our visit, there were eight people using the service.

There was a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were safeguarded from the risk of abuse as the provider had systems to identify the possibility of abuse and stop it occurring, and staff had appropriate information to report any concerns. Staff understood their responsibilities to protect people from the risk of abuse.

The risks associated with people’s support were assessed, and measures put in place to ensure staff supported people safely.

Staffing levels were managed and planned to ensure consistency and staff who were familiar to people at the service. The provider had effective recruitment procedures in place. Staff had the knowledge and skills to care for people effectively and responded promptly to their needs.

People received their medicines as prescribed and they were supported to maintain their nutrition. Referrals were made to health care professionals for additional support or guidance if people’s health changed.

Staff demonstrated a good understanding of the requirements of the Mental Capacity Act 2005. The consent of people was sought appropriately and where limitations on people’s freedom were necessary these were properly discussed and authorised.

People undertook a wide range of activities, both individually and in groups. They were encouraged to do as much for themselves as possible. Staff were knowledgeable about their needs and how to meet them. People’s privacy and dignity were respected.

There were assessments undertaken and care plans developed to identify people’s health and support needs.

The registered manager worked in partnership with other health professionals to ensure people received effective care and support. People were involved in the planning and reviewing of their care.

There were effective management systems to monitor and improve the quality of service provided. The views of people, relatives, professionals and staff had been sought and acted upon. There was a complaints policy and procedure in place.