Dental Scan Ltd

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

We found this service was providing responsive care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Person-centred Care is based on the latest evidence we assessed for the Responsive key question.

The judgement for Care provision, Integration and continuity is based on the latest evidence we assessed for the Responsive key question.

The judgement for Providing Information is based on the latest evidence we assessed for the Responsive key question.

The judgement for Listening to and involving people is based on the latest evidence we assessed for the Responsive key question.

Staff described the reasonable adjustments they had made to ensure the service was accessible. The practice was wheelchair accessible via a lift and there were accessible toilet facilities nearby. Staff had access to a hearing loop and language translation services to support patients. On-street car parking was available outside the premises.

Staff were clear about the importance of providing emotional support to patients when delivering care.

The service supported more vulnerable members of society, for example, patients living with dementia or adults and children with a learning disability.

The service displayed its opening hours and provided information on their website, patient information leaflet and social media page

At the time of our inspection, patients who needed an urgent appointment were offered one in a timely manner and the service could arrange for urgent reports on scans to be completed.

The judgement for Equity in experiences and outcomes is based on the latest evidence we assessed for the Responsive key question.

The judgement for Planning for the future is based on the latest evidence we assessed for the Responsive key question.