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Inspection Summary


Overall summary & rating

Good

Updated 1 December 2020

Sutherland Court is a care home that is registered to provide accommodation and personal care for a maximum of 74 people, some of who may live with a dementia related condition. At the time of the inspection 64 people were living at the home.

We found the following examples of good practice.

• Information, including national guidance was available throughout the home. These resources were to support staff, people and visitors to understand and follow to safe infection control practices.

• Sufficient stocks of personal protective equipment (PPE) were available. This was appropriately stored and we observed staff to use this safely to reduce the risk of cross contamination and spread of infection. Staff had undertaken training and were aware of how to put on and take off PPE appropriately.

• Infection control champions were in place. These staff had received additional infection control training and were available to provide support and advice to the whole staff team. There were systems in place to ensure infection control audits were carried out and actions were taken to address any areas of improvement.

• Systems were in place to support people and staff to maintain social distancing. This included environmental changes such as, spacing out furniture to encourage people not to sit too close to each other.

• Enhanced cleaning schedules were in place to ensure regularly touched surfaces were cleaned throughout the day.

• Systems were in place to support people to maintain contact with their friends and family. This included people being supported with window and garden visits. In line with updated government guidance, plans were being considered of how to introduce indoor visits for people safely. Technology was also used to support people to maintain contact with their loved ones. This helped minimise the impact of the pandemic on people’s wellbeing.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 1 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 1 December 2020

Caring

Good

Updated 1 December 2020

Responsive

Good

Updated 1 December 2020

Well-led

Good

Updated 1 December 2020